Mr. JAMES BISSET´s profile

Reviews (2)

Bathstore

Good product - Poor informatioin / lack of detail in brochure

I took the risk of buying this 3.6m shower curtain rail despite a lack of information on its construction and fixing details. The shop couldn't help either.
It came delivered in 1 length, slightly curved, but not beyond repair.
Its a 3 piece construction where the outer rail "Flanges" slide on the middle block. Bending was quite straight forward and easy, I recommend using a large cooking pot for the profile. You need someone heavy to stand on it to stop it sliding about the floor. Remember to allow for a cutting length at both ends of the rail. The compression fitting for the drop rods (2off) is a poor design and will probably be a long term problem but it's OK for now.
Overall it was a simple job once we had stopped the cooking pot sliding about.
Like Katrina I was affected by the delivery truck breaking down. They promised to deliver to a revised address but didn't causing me to waste quite a lot of time. Prior to delivery all notifications about purchase and delivery / problems were good.

05 September 2013

Reply from Bathstore

Hello James,

I am very sorry to hear of the issue with the shower curtain rail. We do have a technical department who can assist with any installation queries that you may have. Furthermore, should a customer be unhappy with the product for whatever reason and you notify us within 7 days from the day after the date received, and it has not been installed, and it is in its original packaging, then we will accept back for a refund or exchange. Your comments are important to us, and as such, they will be forwarded accordingly. It is disappointing to hear of your dissatisfaction but if you require any further assistance then please do not hesitate to contact us.

Kind Regards

Jodie
Customer Service Team
08000 232323

Chemist-4-u

Fast Prompt Delivery

I couldn't believe how quickly it arrived.
Very good service and all at a price other chemist could only dream about.

Mr. JAMES BISSET´s profile

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Mr. JAMES BISSET
Reviewer
United States

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