Mr Samuel Hoggan´s profile

Reviews (1)

Great service, awkward delivery!

I recently purchased a bath and shower screen from Taps. In general my experience was positive until it actually come to making arrangement for delivery.

The customer service team were always polite an efficient when i called and I was keept informed by e-mail at every stage of my order being processessed. Then it was time to have my order delivered. If you order from this company be prepared to take a days holiday from your entitlement or have the luxury of working from home as they only deliver mid week, will give you a delivery slot from 8am-6pm and wont deliver to yoru premises. I live on the first floor of a tennement flat and the package was dropped of at the fromt of the building in a very bulky palate weighing c100kg.

So if you can be at the delivery address to easily accept delivery and i'd say this is a great company to use. If like me you have a pregnant fiance at home and dont live in a house/ground floor i'd suggest you use a company that will deliver into the premises.

Mr Samuel Hoggan´s profile

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Mr Samuel Hoggan
United Kingdom