Andrea Hughes´ profile

Reviews (1)

Wowcher

very unhappy - wowcher don't deliver and don't respond to phone or e-mail complaints

I bought 2 vouchers on line on 30th April for a cooking experience and dinner at Shanghai Blues. The vouchers never materialised - nothing, nada, zilch. However, the money was debited from my credit card the same day. I have phoned and e-mailed and been told that someone will get back to me. A week later I am still waiting and I am not a happy customer.

3 days on and still no explanation. I have given them 7 days after that I will go to the small claims court.

07 May 2013

Reply from wowcher.co.uk

Good Morning Andrea,

We are sorry to hear that you did not receive your wowcher for this deal. We aim to respond to all correspondence within 3 working days however on occasion it can take a little longer.

Customers can access their wowchers at any time by logging into their account at www.wowcher.co.uk/login

We have received your email and someone will be in touch shortly.

Kind Regards

Wowcher

Andrea Hughes´ profile

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Andrea Hughes
Reviewer
1962
Cirencester, United Kingdom

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