I recently purchased a Haglofs pack from Castleberg and the experience couldn't have been better. I called to check if the item was in stock and spoke to Alison who took the trouble to dig through an unopened Haglofs delivery to find the pack for me. It was sent the same day and was as cheap as I could find anywhere.
When I received the pack I found that it wasn't quite big enough for my purposes so enquired about a return and received a prompt response with instructions on how best to do this. A refund was processed very quickly. So overall, fantastic service and much appreciated.
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