Daniel Brako´s profile

Reviews (1)

DPD UK

No need to lie

no real need to ramble, as my experience has been had by many others. Been in all day waiting for parcel only to receive a text and email saying a delivery was attempted but no one was in to sign for it. Failed in my attempt to reach a real human when calling customer services. Have re-arranged for a delivery tomorrow, hopefully things will be different. I have to say I would have been considerably less stressed if they had simply said they could not deliver today, instead they try to put the blame on me.

07 May 2013

Reply from DPD UK

Sorry this was your experience Daniel. Please don't hesitate to contact me at socialmedia@dpd.co.uk if you need any assistance whatsoever. Fingers crossed that tomorrow's delivery will go without a hitch.

Get in touch if I can do anything for you.

Kind regards,

Bobby.

Daniel Brako´s profile

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Daniel Brako
Reviewer
1994
London, United Kingdom

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