Having been told blind would be delivered within 5 working days, eventually got the blind 4 days late. Pelmet damaged waiting for replacement, called to chase up. Spoke to someone was then put on hold. Typing this will I am on hold so far up to 10 minutes.
Cannot believe it takes so long to find out if new pelmet has been sent.
Eventually came back to me. Have been told should receive by Friday. If delivered on Friday total days taken to get a damaged free pelmet 17 days but if it is the same time scale as the blind we could be looking at a total of 20 days.
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