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Appliances Direct

Paid for fitting! job not finished, left un-usable... had to finish it myself!!!

Paid £15.00 for fitting of a washing machine that I purchased from appliance direct, But the Chuckle brothers came to fit it. Barry and Paul managed to leave the washing machine un-usable, I had to source (at my own cost) parts and finish the job myself, The two guys didn't even have a hose-clip or an end-cap for a pipe in their van. Cost me an extra £6.50 at B+Q. He also kept calling me kid! which I found quite patronising.

They said they only had 1 hose clip that was for use in "emergency's" and that was the wrong size. God help anyone who rely's on these idiots in an Emergency.
Needless to say we Wont be buying anything else from Appliance Direct.

08 May 2013

Reply from www.appliancesdirect.co.uk

Hi,

I am sorry to hear about the connection service you received. If you could send me your order number to sarah@appliancesdirect.co.uk I would like to look into this for you.

Many thanks,
Sarah Lawson

Customer Experience Manager

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100002443048809
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1972
United Kingdom

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