Mrs Anne Marie Brown´s profile

Reviews (2)

FirstUtility

Horrendous

This is the complaint I have just sent in to First Utility. Stay well away from them.
I am disgusted with the lack of customer service from your company. Despite having been on supply for less than 6 weeks, I have made more phone calls to you than I did to Scottish Power the entire 9 years I was on supply with them. You have taken money from my account despite reassuring me that you wouldn't, you have failed to call me as agreed by 2 managers, you are apparently incapable of setting up a DD for an agreed amount on a fixed day. I will be posting this message on every forum I can find and complaining to the omsbudsman. You really should be renamed Worst Utility and if I can stop one potential customer enduring the horrendous experience I have had, then I will take some comfort from that.

Ebookers

Easier, faster and reliable

First time using Ebookers and the whole process was fabulous. From the easy to use format to the specific requests, everything went through smoothly and securely.

Mrs Anne Marie Brown´s profile

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Mrs Anne Marie Brown
Reviewer
United Kingdom

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