Booked a car in Dubai almost 3 months before the trip, prepaid using my credit card. At pick up it turned out that they won't accept driver's license (neither Russian license nor EU license) because they recently had some changes in license policy. People at pick up office were not helpful, didn't want to talk to me at all. I called UAE hotline and UK number multiple times, always busy. Left a message on their web site, still waiting for reply.
They took my money and provided no service. If you are going to use them prepare to get screwed.
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