C Smith´s profile

Reviews (1)

WAE+

Cheap Deals Cheap Service

I ordered a Nikon microphone for my camera which was the best deal I could find. I paid for the express 1-2 day delivery an extra cost of £7.50. It took 11 (eleven) day's to arrive. I could not get through on the telephone so had to communicate by e-mail. I got a quick response to my first e-mail but that was the only one. It took another 9 days to get a response from WAE+ and that was to give me the £7.50 express delivery back as a store credit All in all very poor unacceptable experience.

Customer found this review useful

08 May 2013

Reply from WAE+

Hello,

I am sorry that your order was shipped two days late. It would have arrived much quicker had it not been for the Easter holiday.

I can see the second response did take three days to respond to but it was not 9. I agree the three days though is not appropriate and will be taking it up with our Head of Customer Service
I do apologise for the issues and hope the Microphone overall was to your satisfaction.

Kind regards,

WAE+

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C Smith
Reviewer
United Kingdom

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