giles´ profile

Reviews (1)

Double-charged and no reply to complaint

I was charged twice on the same day, with only one invoice. Emailed to query, directed to 'sales'. No reply after 2 working days. Phoned - was queued for 10 mins. Got through, and the guy says 'oh, we are a bit behind - sorry about that'. This is not customer service.

28 February 2012

Reply from Printerinks

Thank you for your feedback. We do regret the inconvenience caused. We hope your query was resolved to your satisfaction. We very much appreciate your feedback and have taken it on board. Please don't hesitate to contact us on 0800 043 1001 for further assistance.

giles´ profile

profile image of giles
Male, 1959
london, United Kingdom