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Reviews (1)

Rubbersole

Europe Versus UK - proof if proof were needed

My husband has size 10.5 - 11 (broad) feet (that is inches to us older folk). Yes that is how things used to be. We trade with Europe and on every website I check on and every shoe store, size 11 is size 46 Europe( France is different of course). So I ordered his size - 11.
I was sent two pairs of size "44" Europe which is a UK size 9(1/2). I returned the first two pairs with a return reason and a clear note of the reason. I asked for two replacement pairs. I got two more pairs of EUROPE size 44.
Glory be to Europe. I shan't be asking for a replacement.

10 May 2013

Reply from Rubbersole

Hello SL,

Thank you for your feedback and I do apologise for the sizing confusion! I have let our purchasing team know so that they can correct the size. Do know that we will be moving our warehouse to England in the near future, so everything that we will have on our website will be in the proper English sizes to avoid any further mixups!

Kind Regards,
Katie, Rubbersole Customer Service

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SL Smith
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United Kingdom

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