Sam A.´s profile

Reviews (2)

Atlantic Shopping - Bar Stools & Dining Chairs

Great customer service but product a slight let down!

Ordering easy! Delivery quick and reliable! Product looks ok overall but quality is not great! There were scratches and dents on chair legs and one chair would not fit together due to damage, however customer service was very prompt to supply us with a new product! Chairs look great if you don't look too closely!

28 March 2014

Reply from Atlanticshopping

Hi Samantha,

Thank you for taking the time to leave a review about your order.

I apologise for the fact that your chairs arrived in anything less than perfect condition. All of our products undergo strict quality control before being despatched, so I will be investigating with our warehouse staff why you received damaged items.

It does however please me to hear that you were happy with our delivery and customer service and hope that that this incident will not deter you from ordering from us again in the future.

I am also glad to see that we were able to resolve the problem for you and provide a replacement chair in this incident.

If you have any further problems or queries please don’t hesitate to contact us via telephone on 0121 230 1644.

Kind Regards
Atlantic Shopping


Funky, comfy, great service and great price!

I love the beanbags for the garden, they brighten up the decking and are the most comfortable things to sit on! Very quick and prompt delivery combined with great price, I am really pleased I ordered them!

Sam A.´s profile

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Sam A.
United Kingdom