Nicky Wilkins´ profile

Reviews (1)

Repaircare.co.uk

AWFUL COMPANY AVOID AT ALL COSTS!!

We have a washing machine with a 5 year warranty, when we called to get it repaired we were put through to these cowboys!!
originally called on 4th January, it took a week for an engineer to arrive at 7-30 am!! then another week to be picked up by a man on his own at 6-30 pm who couldnt lift or move on his own so I had to help carry it to the van or "wait another week"
took 7 weeks to "repair" it has come back dented, scratched and gouged and still with original fault!!!
been trying for 4 weeks for them to come back out and still waiting!!

23 May 2013

Reply from Repaircare

I’d like to apologise for any inconvenience or distress caused whilst we have been repairing your washing machine. Sometimes, appliances need to be removed from the home and taken to a workshop due to space, testing conditions etc. to carry out the repair. Unfortunately, we had also experienced some terrible weather conditions which caused delays to the return of the appliance to your home. The damage claims are currently being investigated and we are still continuing to try and rectify the fault with the appliance. If you wish to contact me to discuss any aspect of the service, please feel free to email me directly; my email address is lambler@repaircare.net.

Nicky Wilkins´ profile

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Nicky Wilkins
Reviewer
1981
United Kingdom

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