I was informed that delivery would be between 11.11 and 12.11 today. I waited within 5ft of the front door. All I got was a "sorry we missed you" card for having waited. No knock, no nothing. When I managed to find a phone number to actually speak to someone, I got, "I apologise. It was delivered to you. I am not allowed to contact the driver" (clearly, they don't make it easy to complain verbally...
So getting a "sorry" card is my fault? I'm not deaf! There was no knock on the door.
This is the 3rd time in 18 months this company has done this.
If I order anything else online and the courier is DPD I will cancel my order.
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