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Reviews (2)

You make mistakes in filling the form to expensive

I hope I do not use your web site again due to there is no way of amending any mistakes. As I ended up paying for a two days because I did not notice the start time when I entered the date I ended up with a policy that started at 23:15 instead of 00:00
on the date I entered. As I needed the insurance for the next day I ended up have to pay twice. I know it was my fault, but as there is no way to rectify mistakes it still leaves me with the feeling I have been ripped off.

27 February 2014

Reply from Limited

Thank you Mr Tearne for your review.

We are sorry to hear you have experienced problems with our service.

However, we would like to clarify, if you had gotten in touch with us we do offer a service, where, when a mistake is made and a new policy is bought to rectify that mistake, we are able to then cancel and refund the incorrect policy as duplication of cover.

We hope this helps for any future use.

Sophie @ Customer Services

Mail Order Trees

willow still love me tomorrow

good web site, great delivery (arrived within 3days). great product well packed. would use them again if we require more trees.

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Mr Tearne
United Kingdom