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Reviews (1)

Wowcher

No refund policy!

Explained I had been taken into hospital and they would not consider refunding the money for a voucher. Very poor idea of customer service! Other sites such as itison.com offer a full refund within 7 days of your purchase. Will use them or Groupon in future.

09 May 2013

Reply from wowcher.co.uk

Good Morning,

We are sorry to hear that you are unhappy with the service your have received. Wowcher do have a detailed refund policy which can be found here:

http://www.wowcher.co.uk/e-commerceterms.html

We will consider exceptional circumstances but we cannot guarantee a refund if the request falls outside of our terms and conditions.

If you wish to discuss this further please email enquiries@wowcher.co.uk with TRUST in the subject line.

Kind Regards

Wowcher

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Disappointed Purchaser
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United States

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