I ordered a number of items back in November. My money was taken out of my account within a few days as they said the things had been despatched - they arrived a month later after much chasing!! The items that were not in stock had still not arrived yesterday and today (January) I have been told they are no longer available! Would not use again or recommend to anyone else.
The really sad thing is that the first time I used them they were fine which is why I used them this time - just to be rewarded with shocking service!
I ordered toys for Christmas presents on 7th Dec 2010 the ELC website said 4 working days delivery. By 24th Dec still no show dispite chasing several times!! They finally showed up on 4th Jan 2011 - which was 5 days after I had cancelled the order!!!
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