Chas Watkins´ profile

Reviews (7)

Excellent service

Quick & easy to order, good prices, and quick delivery. Recommended.


Truly awful!

First time to Specsavers. Eyes tested, and chose frames. "We'll give you a call when they're in" they said. Two weeks later, I called to see if they were in and was told they were in the store waiting. So, no call from them to tell me!
The specs seemed strange, but the staff told me I would get used to them as they were varifocals. I already had varifocals from a competitor which were fine, but I left the store anyway. Went back next day as the new glasses just didn't seem right. The girl tried to fob me off by saying I would get used to them. I insisted they were wrong, and eventually the manager checked and discovered that the prescription had been written down wrongly! So, they glasses were sent away again. Two weeks later, I called to see if they were in and was told they were in the store waiting. So, again no call from them to tell me!
The girl assistant fiddled around to get them to fit, and seemed like she couldn't wait to get me out of the store.
I had paid for the "best" varifocal lens, but they were just not as good as my previous pair, very narrow focus field in the near-vision part.
A week later, the side arm dropped off. Back to the store for new frames.
All in all, very unhappy experience, that I will NOT repeat! They just seem to want your money, and don't provide proper eye care.

Glen Withers found this review useful

11 November 2013

Reply from Specsavers

Hi Chas, sorry to hear this - if you could e-mail, we will look in to it for you.


Great service

Great price, fast delivery Easy to use website and easy to order. Recommended..


Bought a couple of items that broke after 6 months minimal use. were not interested. Standard letter denying all responsibility.
Poor customer service.
Will never use again.

Valéri Natanelov found this review useful


Value for money

Easy to buy, much cheaper than excess charged by hire companies.


Excellent service & products

Great products that you can't find elsewhere. Easy to use website, good prices and really quick delivery.


No communication! Do not order from Odds & Pods!

Wish I had found this site before ordering from this company. Ordered at the beginning of December, arrived Jan 8th. And it was tracked, so it was only sent after New Year, despite the company telling me that it had been dispatched. No responses to my emails. RUBBISH COMPANY. DO NOT DEAL WITH THEM.

Chas Watkins´ profile

profile image of Chas Watkins
Chas Watkins
Male, 1955
London, United Kingdom