Tracy´s profile

Reviews (1)


Frustrated !!!!

My order did arrive in good order and quickly so first impressions were very good, however I had to return the goods as incorrect size and this is were the problems begin. I returned the goods on the same day but I am still waiting for a refund !! I am not getting any response on this matter by email , but no one is answering their phone no matter what time of day I try

10 May 2013

Reply from Rubbersole

Hello Tracy,

Thank you for your feedback and I do apologise about this. I see that your refund was actionned this morning (the 10th May) and the funds will be back on the bank account that placed the order in the next 3-4 business days.

Kind Regards,
Katie, Rubbersole Customer Service

Tracy´s profile

profile image of Tracy
United Kingdom