this was the thank you memo i sent the day of receipt:
trees arrived today: they are superb.
when i ordered from you, i'd just had a 4 week tousle with a local garden centre who had taken 6 weeks to tell me that they couldn't deliver, and i still haven't been refunded...
to then order from you, to order and receive within the same working week, with prompt, efficient and courteous service, was a most welcome contrast. you even took a late change to the order in your stride.
the trees are gorgeous, the packaging gave them excellent protection, and they comfortably surpass published expectations in terms of spec.
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