Had tesco vouchers exchanged for Novotel hotel vouchers . Followed instructions, exchange vouchers then phone a 10p a minute novotel booking line to be told no availability Friday, Saturday in Edinburgh centre for May, June, July or August. Changed location to York, Novotel York not participating. Ok try another location tried London several hotels still no availability......erm why is it called participating partners when NO AVAILABILITY!!! Refund of vouchers requested.
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