Lee Baigent´s profile

Reviews (1)

Interlink Express

Not very good are they!

I ordered a new wetsuit from Mikes Diving, and because it was out of stock they had to get in direct from Italy. And within the timeframe indicated the wetsuit arrived safely from Italy.
Then the problems start! Interlink collect from the supplier at 15.52 on 08/05/13. The parcel finds its way to Hub 3 by 00.47 on the 9th. It then gets to Hub 1 at 01.44.

Then that's where the tracking ends. Parcel was Next Day and should have been here yesterday (09/05/13). After phone calls and emails to Interlink and my supplier it appears it left the Hub en route to Swindon depot but never actually made it there.

Then told it takes 3 or 4 days to investigate and it may be due to a label falling off.
Garbage!!

A total farce and i'd advise anyone to use a professional company, not an amateurish one like Interlink

10 May 2013

Reply from Interlink Express

Hi Lee,

Please be assured that I've raised this case with our customer services team, and I've asked them to look into this as a matter of priority.

Be sure to update us on your progress. Feel free to email socialmedia@interlinkexpress.com if you need any assistance.

Kind regards,

Bobby.

Lee Baigent´s profile

profile image of Lee Baigent
Lee Baigent
Reviewer
1969
Aldbourne, United Kingdom

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