I experienced an all round shopping experience on-line. After browsing GAK's excellent, comprehensive and competitively priced website and finding what I thought I needed, I really required further information and reassurance before my final purchase decision. As I was busy at the time it suited me to communicate via email rather than pick-up the telephone. I therefore expected a delay before a response back, but low and behold my questions and queries were fully answered in an email within the hour. I duly completed my final purchase via the telephone and found Richard to be very friendly, polite, knowledgeable and helpful, I was truly treated as a real customer .... unfortunately, something that is not always experienced in retailing these days! Within the specified timeframe (it would have been next day delivery had I not ordered on a Friday) my items which were well packaged were delivered safely by FedEx. I am totally delighted with the equipment chosen and cannot fault at all the total purchasing experience. THANK YOU GAK
Instrument delivered on time as expected. It was well packaged and in first class condition. No adjustments required and it fully met all my expectations. Would not hesitate to use Reidys on further purchases.
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