Leon Smy´s profile

Reviews (1)

Ebuyer.com

STOP APOLOGISING and fix the obvious problem. YODEL!

It doesn't wash, it doesn't look good.

Yodel are destroying your business. Plain and simple. It's why MY firm stopped using them.

Simply fire the idiot that employed Yodel to deliver your orders and return back to Parcel Force and Royal Mail.

Yodel have clearly screwed up your reputation that used to be impeccable.

Again, I don't want your apology, I want to receive the goods I paid for on time without excuses. It's not hard when you know the fault.

EBUYER RESOLUTION TEAM - LISTEN TO YOUR CUSTOMERS OR YOU WILL END UP WITH NONE!!

Hamish McIntosh, Tpfka JoseMa Hdz-Garciaand Barry Whitehead found this review useful

13 May 2013

Reply from Ebuyer (UK) Ltd.

We appreciate your comments and thoughts and I can assure you these will be passed along to the relevant team as we are always looking for ways to improve our service.

I apologise if you have experienced any problems ordering from Ebuyer. If you have still not received your items please contact me at resolutioncentre@ebuyer.com with your order number and the name of this review site so I can look into this further.

Kind Regards

Nikki

Ebuyer Resolution Team

Leon Smy´s profile

profile image of Leon Smy
Leon Smy
Reviewer
1977
Basildon, United Kingdom

About

I'm annoyed with eBuyer apologising for Yodels incompetence's rather than resolving the problem.