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Reviews (1)

T Mobile

I signed for Unlimited calls and texts and internet but got totally different contract.

on 1/05/2013 at EE store in woolwich arsenal i signed for Unlimited package deal for £21 amount which was on offer .
After 1 week received letter from t mobile conforming totally different contract i called to customer service team and they asked me to i fax them my agreement to them which i did after 2 attempts they said i must go back to the shop and talk to the person who sold deal to me ,So i did but this time i got very stupid answer from sale team in shop "sorry we sold you deal which was expired on that day so we put you on different price plan which was same amount and now we cant help you regard cancellation please call customer service " . I signed on paper for unlimited package . this is 21century biggest scam at all time with big company in UK .

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Kambiz Ibeyk
London, United Kingdom