Shaun Barclay´s profile

Reviews (1)

DPD UK

Still waiting....

So, I started a phone contract with 3. On the 9th of may. I was told that it would be delivered tomorrow and had to take time off to stay in and wait, I you've been reading the reviews on this company then you can probably guess what happened next...no parcel :/
So I thought, "maybe to qualify for the next day delivery, your order needs to be before a certain time, so ill take time off tomorrow as well just in case." It's now 16:40 and my package isn't even close to being delivered. Which means that on my day off I new to stay in again to wait for something that probably won't even be delivered on a Sunday. Also, I've noticed that half the POSITIVE reviews for DPD are all from "PC Specialist". Just saying.

14 May 2013

Reply from DPD UK

Hi Shaun,

I see that the parcel was delivered and signed for yesterday - is everything now okay?

Please let me know if you need any assistance and I'll be happy to help - socialmedia@dpd.co.uk

On your final point, our reviews come from a variety of different customers, and we never encourage any type of false reviewing - that sort of thing doesn't sit well with our culture of honesty and transparency.

Kind regards,

Bobby.

Shaun Barclay´s profile

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Shaun Barclay
Reviewer
1994
Ayr, United Kingdom

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