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Order placed at low price- now they will not fulfil despite being in stock. But will at a higher price! Rip off

I ordered a hard drive and some Haribo on the 20th April with 8-10 working days delivery. 2nd May they shipped the Haribo, which arrived on 3rd- within the 10 days- good so far. However the hard drive has still not arrived 15 days later- I rang Customer Service who said it is in stock, but at a higher price and they will not fulfil at the price I bought this at...! Basically it seems they advertise at a low price, but then will not fulfil at this price, don't tell you and when you ring Customer services, they simply agree it's not very good, but nothing they can do- they suggested I email their management- I did this 3 days ago and no reply form them... Read the rest of the reviews across the web- it seems this is par for the course- a few cheap items, but pot luck on whether they will fulfil at the contracted price! Next stop is trading standards...

Colin Asquithand EddyW2 found this review useful

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Simon Mitchell
United Kingdom