Ordered tyres on line. Received a call the following day confirming the time slot that i had booked on line. Fitter called to say he was 20 mins away (Chris). Fitted tyres as ordered. Had an Advice slip which checked all tyres and condition (a good thing to do in my opinion). Fitter was very professional and presented Kwik Fit in a good light - good appearance, clean and very presentable van. From point of order to completion - a fantastic experience. This is the second time i have used Kwik Fit in this service and will continue to do so. However my last experience involved having to contact customer services and they are somewhat arms length on potential issues. Once they understood i knew my consumer rights they soon resolved the issue. On that basis they did retain my custom.
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