i got a phone call from vision express about my recent eye test and the fact that i never bought any glasses from them.. i asked how much it would cost for a pair of glasses the same as i had with the prescription that i needed. the price they quoted was well over £250.. i was quite shocked to be honest and i thought i would have a quick search and see if i can find anywhere that does oakley glasses and i did.. i never expected to get 2 pairs of oakleys for less than what i was quoted from vision express but i did. the ony problem i had was that the second pair was not available but i recieved and email saying this and when they would be available.
instead of waiting i opted for a different pair and i recieved my glasses (both pairs) within 10 days of ordering. they even delivered them on a saturday for no extra money.
so if you want designer frames at a remarkabley low price and you can wait a week then give them a go.
i have bought numerous items from this company and i have never had a single problem.. the items have been top quality and there are no hidden charges.. if i ever had a query i would just phone them and they were there to help.. thank you
i was waiting all day for some tyres from germany. dont get me wrong i was very impressed that they gave an estimated time in which they were going to be delivered but i wasnt impressed that they couldnt find my house.
they have delivered to my house on numerous occasions and i dont live in a caravan or mobile home. its stone built and has slates for a roof.
but when i read on their website that they couldnt find my house i was like what, do you have blind people driving for them.
there is no way of speaking to them and the automated service is absolutely attrocious. once you get so far it cuts you off. there is no way of speaking to someone and the customer services take all night to get back to you.
im so pleased i didnt need the tyres in the end so i cancelled the order. this way it will cost them money..
totally unacceptable in my opinion
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