Ryszard Kalawski´s profile

Reviews (1)

tripsta.pl

UNACCEPTABLE

TRIPSTA SOLD ME A TICKETS FOR NOT EXISTING FLIGHTS

13 May 2013

Reply from tripsta.pl

Dear Mr. Kalawski,

We would like to thank you for your feedback!

After investigating this case along with our customer service team, we noticed that you were informed about the schedule change in your booking before departure. Airline have the ability to change schedules in flights.
Additionally please be informed that we are using the same reservation system as the airlines, so we cannot sell tickets that are not existing.

We are sorry for the inconvenience you had to experience.

Thank you!
Your Tripsta-Team

Ryszard Kalawski´s profile

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Ryszard Kalawski
Reviewer
United States

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