Our confirmed 5:37am pick up arrived at 4:55am. Wife had to rush down to reception and show driver our email saying 5:37 or he was ready to leave. We then rushed and were ready by 5:20, 17 minutes early. Driver was courteous but van was somewhat dirty inside& smelled. We then drove for 25 minutes across town for 2nd pickup. Although driver constantly kept in contact with 2nd client when we arrived we waited over 30 minutes for them. They were surprised to see us in the van when they got in. It was ackward and quiet until we attempted to break silence. All in all we arrived safely and on time but I would never book a shared shuttle again.
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