FFX courier delivered it to No 85, (I live at 79) without our permission. We eventually found it but only after searching around the street.
When I opened the box the single chrome towel rail had a serious bend in it and looking at the packaging I can see why. Only bubble wrap and no hard polystyrene to protect it during transit.
FFX then asked me to email a photo of the damaged goods and said they would call me back. They didnt call as promised but emailed , so I had to call them and apparently I am recieving another towel rail at no further cost to me.
Overall the experience has not been good so I wont be recommending them or using them again.
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