We stayed in Turkey last year with Thomas Cook, never again will we travel with them, service, product and aftercare is shockingly bad, there are some good people working for them, but on the whole they are extremely poor. The holiday was shocking, and there was no effort to resolve in resort ( all our hotels are the same the rep said ! What a recommendation!), and no attempt to resolve it on return despite several reasonable attempts by ourselves, and others at the same hotel - the parkim ayaz in gumbet if your interested ! The sooner Thomas Cook go out of business the better for the travel industry as a whole I think ! Very, very, very poor, I cannot recommend enough that you do not book with them under any circumstances. Stay clear, spend your hard earned cash with a better company for better service and care. DON'T JUST BOOK IT ! DON'T EVEN CONSIDER IT !
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