Had very good customer service when I spoke to them on the phone checking the size of the heated towel rail I was buying and when it arrived it looked exactly like the web site and appeared to be good quality, our plumber thought so too. I must say though that I was very disappointed with the delivery company they used. The delivery time was between 8am and 6pm! A rediculous amount of time to wait especially as they failed to deliver that day! Even when pressed after this error they still insisted that was the only time span they could give me. I wouldn't use them again because of this. I can think of much better ways to spend 2 days! Bestbathrooms, change your delivery company!
I thought ordering online would be slow with having to post the prescription but found it to be very efficient and quick
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