Overall disappointing! The product was fine, but delivery time was longer than quoted and the customer service terrible. They charge well over £1.50/min to speak to someone on the phone, otherwise you are left with web-chat. This is not a 'live' web-chat but can take days to respond; limited information given over this modality of communication too. I was pleased with the product, but i would not use this company (TapsUK) again; I prefer to use a service that has 'real' people you can talk to and rather than use this company again would rather pay more for the product and in return get better service.
I thought this service was spot-on. Great service and very efficient. I had a call ofter placing the order to confirm delivery, and then product delivered when promised.
Would use again.
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