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Two months later, they still can't get my order right

Firstly, this company is based in the US - not the UK - which means you'll be waiting weeks for your product to turn up.

I ordered a Men's S t-shirt from their website using the size chart on the website to make exactly sure it would fit. The t-shirt did not turn up after the promised 15 days and after 18 days they said it was probably lost in the post and would send me a replacement.

The replacement was sent out express delivery and turned up a few days later - but was absolutely tiny, was a Women's Size S and wouldn't have fit a child. I told Zazzle who said they would send another replacement and I didn't have to return the incorrect t-shirt to them - but the replacement was not sent out express delivery.

The replacement t-shirt has arrived today - exactly two months since my original order was supposedly shipped - and is a WOMEN'S SIZE S - again! Unbelievable.

I've written back to them asking for a refund. There's a reason I wanted to use a UK based retailer. Avoid

Aaron Howe found this review useful

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Sunita Akbar Al-Wali
Leeds, United Kingdom