This was my first experience dealing with FFX. Order placed and delivered very quickly but right basic product, wrong part no received (I ordered an 8" grinder with work-light, - model sent was the one without work-light). One phone call, problem understood and rectified instantly & correct item now received (we all make mistakes but how they are rectified makes all the difference in the world). This company is a pleasure to deal with and I will have no hesitation in using them again. Oh that there were more companies that practiced the first class, old fashioned customer service that FFX does.
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