Jennifer´s profile

Reviews (2)

Specialised Covers

We'd share it with you if we had it

Long waiting time for it to be made so haven't received it yet

Gjwtitmuss

Very unhappy with all the promise of FREE DELIVERY and then get charged £7

On all the things I bought it had the green van next to it saying Free Delivery but when I went to pay I was charged £7, I found the web page very confusing and if I'd known I was going to be charged for postage I would have gone to another supplier who even if they charge it is much cheaper

14 May 2013

Reply from GJW Titmuss

Hello Jennifer,

Having reviewed your order and checked the items chosen we can see that each item that was ordered is only free delivery when bought alongside a 'Hot Pick' item. Unfortunately on this occasion there were no hot picks ordered therefore the standard charge of £7.00 (for 0-25kg) has been applied.
Apologies for confusion caused.

Kind Regards,
GJW Titmuss Ltd.

Jennifer´s profile

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Jennifer
Reviewer
United Kingdom

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