I was very impressed when j booked Kwik fit and received a phone call confirming the booking and that I would see somebody tomorrow. However the following morning i received a phone call advising the tyres i ordered were unavailable and thd fitter would not be able to call either and I would be better off having my money refunded and calling out RAC and they could deal with it I called them and was told they didn't cover vandalism and I would have to pay a call out fee plus mileage to fix the tyres. I then had to recall Kwik fit to rebook and was told the original operator should not have advised me to call RAC. I was charged £150 but was given a receipt for £125 and am currently keeping an eye on my account to see a) if my original £150 will bd refunded and the correct amount of £125 charged overall not happy with the service received
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