Camil-Andrei Danila´s profile

Reviews (1)

Onlineticketexpress

Worst company ever!!

Hy everyone,
My dad and I bought tickets to go see Chelsea-Steaua (end of February, the match was on 14 of March, as we are Steaua fans). We paid everything, done all the steps and 1 day before the match I eventually found in my spam box an email from them saying "we tried to reach you via phone in the last 3 days, but no one answered". I had not received a phone call at all from them. Eventually they said that they will return the money in 30 business days. That never happened either. My Dad (as he paid with his card) had to go to the bank and, thankfully enough to those people there, they asked for the emails from them in which they said they`ll send the money back (also we had to prove that we tried to contact them after those 30 business days - and I did, and no answer at all).
At the end, there were no tickets, nothing!! Lucky we had our money back just a few days ago.
P.S. I will give anyone a good tip if you want to get in contact quick with them. So, if you try ringing them and no one answers, go on their website and log into your account and click on a random ticket ( like pretend you are looking to buy a ticket). After that log out and wait for a few hours, or even worst the next day, but they will ring you and tell you that they`ve seen you been interested in those particular tickets. And you can start telling that man off over the phone!!!
Kind regards people and please, please do not use this company what so ever!! They should be closed, honestly!

Camil-Andrei Danila´s profile

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Camil-Andrei Danila
Reviewer
1989
Bristol, United Kingdom

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