Sam ´s profile

Reviews (1)

Seatwave

Best night of my life!

I tried desperately, for what felt like an eternity to get hold of two Beyonce tickets for my best friends 20th birthday, but to no avail. We are both HUGE fans and would have literally sold our souls to get tickets. However this was not necessary as a radio DJ friend of mine (reliable source) recommended SeatWave to me.
After excitably searching through what was an easy, well laid out website , I registered and became a member within seconds and found two amazing seated tickets. In hysterics, of course I booked them.
Moments after booking I received a confirmation email listing what I had booked, what will happen next and just generally all the information I could possibly have wanted AND reassurance that if I had any further questions or concerns then I could email them at any time. Of course I emailed them asking every question under the sun regarding anything that could possibly go wrong and they were fantastic! They replied to both my emails within a matter of hours and my calls where answered and dealt with in a professional yet friendly manner. Although they must have thought I was a crazy fan afterwards (I am) I was left calm, confident and excited. It was all legitimate.
I received an email 2 weeks before the event to say that my E-tickets were ready to download. I followed the steps in the email, printed off my tickets (a few copies in case I lost one…or two) and from that moment I was even more beside myself as the tickets, to my surprise, had access to the O2 VIP suite (sheer luck)
My best friend and I saw Beyonce live in London on Saturday the 4th of May 2013 and beforehand we enjoyed a few cocktails in the exclusive VIP O2 lounge.
I had absolutely no problems using SeatWave, the customer service I received was absolutely superb. I would have no hesitation in recommending them and I will definitely be using them again.
We had the best night and it will be one of our fondest memories for life.
Thank you SeatWave xxxx

Sam ´s profile

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Sam
Reviewer
Female, 1992
United Kingdom

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