i bought a wowcher voucher for a hotel stay, due to unforeseen circumstances i no longer need the voucher . the very next day after booking the voucher i wrote an email to enquires, returns and customer services explaining why i no longer need this...
A week and 2 days later plus an additional 2 emails, i have still not received a response from anyone in wowcher, or my refund! i am well within my 7 day return/ cancellation period/duration. Yet they say someone will be in touch within 3 days...Lies
Trying to call them is even harder.
I Will never use this website again nor will i ever recommend their services to anyone in fact i'm going to make sure no one i know ever uses their site... Groupon are a lot more honest about the way they operate and are 100 times easier to communicate with.
And if within the next few days i do not receive a refund and or a response from wowcher my lawyer will be in touch.
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