4 because I'm wise to the excellent service you provided. The only criticism is that the multiregonal DVD ordered was out of stock, so you sent a later model, but didn't mention this. Therefore, I was left wondering whether the model sent was, indeed, multiregional. However, an email to you was swiftly responded to informing that because the ordered product was out of stock, you had provided a later model.
Otherwise, simply can't fault the product or the delivery. Excellent. Thank you.
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