Carly Clarke´s profile

Reviews (1)

Wowcher

DISCGRACE

I recently bought a wowcher voucher for a 45-minute cut, blow dry & finish with bubbly and eyebrow stencilling at UrbanOasis at Debenhams, Manchester for 14.99, I received my receipt confirming this and was looking forward to booking it, I then received an email of wowcher saying the cut was not included I would have to pay another £10. I emailed back with a copy of the original voucher with the cut included and my receipt saying that it is wowchers mistake they should honor what they sold me in the first place. I have been ignored 3 times now and I am still out of pocket 15 pounds with no hair cut and very disappointed at this service or shall I say lack of it, its a disgrace I put my trust in them to be put out of pocket and ignored so much for customer service WOWCHER doesn't no the meaning of the word I have unsubscribed and would not recommend them to anyone.

15 May 2013

Reply from wowcher.co.uk

Good Morning,

We have responded to your email today, please would you provide us with the details requested in the email so we can bring this matter to a closure.

Kind Regards

Wowcher

Carly Clarke´s profile

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Carly Clarke
Reviewer
1986
Fucking, United Kingdom

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