i havent even made it to be a talk talk customer...
i was just about to take out a deal for broadband and calls with them.
they were offering a £100 love to shop voucher with their deal.
when the time came to agree to the deal i asked about the voucher- they then stated that instead of the voucher they were giving me 'free instilation'. i then stated on teh webside it is advertised as free instilation and the voucher.
after the advisor put me on hold she then came back to tell me ' the voucher had expired at midnight last night'.. i then explained teh website has a countdown and is advertinsing it as 10 more hours until expiry and also stated to the end of the day.
when she said i was wrong..i then said okay not thankyou i will be going to another company (sky) who were doing a similar deal for about £1.50 more.
she then shouted at me down the phone calling em a liar and that no other company cn offer me a good deal liek this. i explained i had phoned sky up about 2 hours prior and have all the quotes i need. the woman then persisted to tell me that they are nto allowed to give me free instilation and that they cannot do em a deal as good as them because ' they are teh cheepest in britain'.
i explained tot he woman i would nto be arguing with her, and i was stating teh information i had recieved and my quote should not concern her.
she then continued to raise her voice and argue..
I ENDED UP HANGING UP ON TALK TALK.
who argues and called NEW POTIENTIAL CUSTOMERS 'liars'.
haha im so glad i have not gone with this company. i can see problems and troubles ahead.
DO NOT GO WITH TALK TALK.
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