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Reviews (1)

John Lewis

Customer service needs improving

I called at john lewis Nottingham with the intention of buying a coffe machine, nespresso, the sales lady was talking to a customer about a machine i was interested in buying. On listening to the sales assistant demonstrating the machines, i asked the lady she was demonstrating to if she would mind if i asked a question, which she happily agread.
But unfortunately the sales lady ignored me completely, turning her back on me, unable to demontrate the machine to more than one person. The sales lady even made a coffee
for the other lady completely ignoring the fact that i was a prospective customer interested in the taste of the coffee. After waiting fifteen minutes to ask more questions about said coffee and being ignored i left. feeling like the invisible man

David Hindle´s profile

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David Hindle
Reviewer
1948
Nottingham, United Kingdom

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