I ordered and paid for goods from the online shop and they arrived promptly. However the fit was wrong so I returned them for a larger size. Nothing happened. I phoned, got through (!) and the guy said he had my return (which I knew anyway as I'd used Recorded Delivery), would send me the bigger size or a refund.
Since then...nothing. Emails ignored, phone never answered and the company's Twitter page full of the same complaints.
I've contacted Trading Standards about them and written to their suppliers. You can save yourself this experience by NOT BUYING FROM THEM...NOW OR EVER!!!!!!
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