Alan Johnson´s profile

Reviews (1)

Directtvs

Terrrible

After ordering a tv on Thursday with Saturday delivery I phoned up on Saturday to enquire about delivery of my item only to find that there were warehouse stock issues and I would not be receiving my order on Saturday despite paying an extra £25 or so for Saturday delivery. The best they could come up with was wait until Monday for a revised delivery date. They must have known they had stock issues on Friday, how hard would it be to give a courtesy call to advise customers that their order will not be fulfilled instead of making them sit in waiting for an order which will never materialise. They also debit your card at time of purchase, not dispatch, so you will have to wait for your money to be credited back to your account when your order does not arrive on time. Shambolic and incredibly amateur. I would not advise anyine to use this company.

Richard De Vere found this review useful

Alan Johnson´s profile

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Alan Johnson
Reviewer
United Kingdom

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