I organised my parcel to be collected and sent back to amazon 3 TIMES with this company, and each time the driver just didn't bother to show up. I didn't get a card through my door or anything, just a text to say they had "attempted" collection, thank God Amazon have taken my complaint on board and refunded me the item anyway, and have now arrange city link to come and collect the item for me. The last time I called to tell them yet again the driver had now showed, the guy cut me off!! worst company ever! don't use them. Suzi
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